Shipping Policy

Order Processing Time

• All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.

Shipping Rates & Delivery Estimates

• Standard Shipping: [Delivery within 5-7 business days], cost: [Specify rate].
• Expedited Shipping: [Delivery within 2-3 business days], cost: [Specify rate].
• Free Shipping: Available for orders over [Insert Amount].

Shipping rates are calculated at checkout based on your location and the shipping method chosen.

International Shipping

We currently ship to [list countries]. Please note international shipments may be subject to customs fees, which are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor the status of your delivery.

Shipping Issues

If your shipment is delayed, lost, or damaged, please contact us at [Insert Contact Email] with your order details.

Refund Policy

Eligibility for Returns

• You have [30 days] from the date of purchase to request a return or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase.

Non-Returnable Items

• Items marked as “final sale” or “non-returnable.”
• [List specific exclusions, such as perishable goods, custom-made items, or opened personal care products].

Refund Process

1. To initiate a return, contact us at [Insert Contact Email] with your order number and reason for return.
2. Once approved, we will provide instructions for sending the product back.
3. Refunds will be processed to your original payment method within [5-10 business days] of receiving the returned item.

Shipping Costs for Returns

• Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Exchanges

If you wish to exchange an item for a different size or color, please reach out to us within [30 days]. Availability is subject to stock.

Cancellations

Orders can be canceled within [12-24 hours] of placement. If your order has already been processed, it cannot be canceled.